PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Limitation of Liability:
MDR Tuning, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if MDR Tuning, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a MDR Tuning, LLC product has mistakenly listed an incorrect price, MDR Tuning, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. MDR Tuning, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, MDR Tuning, LLC shall issue a credit to your credit card account in the amount of the incorrect price. Adjustments to prices subsequent to the time of rental or purchase will not be retroactively applied unless the original price was incorrect, and will not be adjusted without notification to the customer.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by MDR Tuning, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
MDR Tuning, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to MDR Tuning, LLC.
Your use of this site shall be governed in all respects by the laws of the state of Georgia, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of MDR Tuning, LLC products) shall be in the state or federal courts located in Richmond County, Georgia. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of MDR Tuning, LLC products) must be commenced within one (1) year after the claim or cause of action arises. MDR Tuning, LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. MDR Tuning, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site:
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a MDR Tuning, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
MDR Tuning, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, MDR Tuning, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, MDR Tuning, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to MDR Tuning, LLC in its sole discretion.
You agree to indemnify, defend, and hold harmless MDR Tuning, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, MDR Tuning, LLC may link to sites operated by third parties. However, even if the third party is affiliated with MDR Tuning, LLC, MDR Tuning, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of MDR Tuning, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, MDR Tuning, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Establishment of Deposit:
At checkout, your credit card will be authorized for the amount shown on the shopping cart total in addition to a refundable deposit not to exceed the list price of the tools. Your credit card will be billed for the full replacement cost of the tools if any items are returned damaged, missing parts, or otherwise unusable, or if the inventory barcode is damaged, defaced, missing, or shows signs of tampering
Returns at the end of Rental Period:
It is the customer's responsibility to make return shipping arrangements.
Returns of Purchased Parts or Tools.
Purchased parts and/or tools are not returnable except for instances where the wrong product was shipped to you, or the item is immediately materially defective. For these situations, contact customer service to arrange for the return your items for a refund or exchange.
1. All products are subject to the manufacturer’s warranty guidelines. MDR Tuning does not provide additional or extended warranties.
2. All warranty credits and replacements are subject to the manufacturer’s waiting period. Item must be sent to manufacturer for verification of defect
prior to a credit or replacement being issued to the customer by MDR Tuning. Time varies from manufacturer to manufacturer.
3. You must contact MDR Tuning to obtain a RGA number prior to shipping anything for inspection. An RGA number does not constitute the acceptance
of the warranty claim without inspection.
4. All shipping charges are the responsibility of the customer and will not be refunded or reimbursed by MDR Tuning or manufacturer.
Returns & Exchanges:
1. Items older than 90 days from invoice date can not be returned.
2. A restock fee of 20% may apply to any items returned or exchanged.
3. Special order items, Engine internals, and electronic Engine Management Systems can not be returned or exchanged. Excludes warranties.
4. You must contact MDR Tuning to obtain a RGA number prior to shipping anything out. An RGA number does not constitute the acceptance of your
return. Items must be returned in resalable condition, and are subject to inspection.
5. All shipping charges are the responsibility of the customer and will not be refunded or reimbursed by MDR Tuning.
Damaged and Misboxed Goods:
1. All claims for damaged, missing, or misboxed items including drop shipped orders must be submitted within 2 business days of receipt per shippers
records. The original shipping box and packing material must be saved for inspection. Please contact us immediately to file a claim.
ALL CREDITS ARE APPLIED TO ACCOUNT FOR FUTURE PURCHASES.
This is not a complete list of guidelines, additional return and warranty guidelines apply.